Privacy Policy

1. Who we are

Go Makan (go-makan.com) is a Malaysian food guide operated by KORRE EVOLUTION SDN. BHD. (202501042257 (1643666-P)), Suite 60.06, Level 60, Sky Zone 1, Exchange 106, Tun Razak Exchange (TRX), 55188 Kuala Lumpur, Malaysia ("we", "us"). We are the data user responsible for your personal data on this website.

2. Personal data we collect

• Data you give us: your name, email address, phone number and message when you contact us, subscribe to our newsletter, submit a food spot or apply to write for us.
• Data collected automatically: your IP address, browser type, device, pages visited and the time of your visit, recorded in server logs and through cookies.
• We do not ask for sensitive personal data such as your religion, health or identity card number. Please do not include such data in messages or submissions.

3. Why we use your data

• To reply to your enquiries, advertising requests and corrections.
• To send our newsletter, only if you have subscribed. Every email includes an unsubscribe link.
• To review food spots and contributor applications you send us.
• To keep the website secure, prevent abuse and understand how it is used so we can improve it.
• To meet our legal obligations.

We process your data with your consent, which you give by submitting a form or accepting cookies. You may withdraw your consent at any time by emailing us.

4. Who we share it with

We do not sell your personal data. We share it only with service providers who help us run the website, such as our hosting and email providers, and with advertising and analytics partners only after you accept those cookies. We may also disclose data when required by law or by a lawful order.

Some providers may store data outside Malaysia. When this happens, we take reasonable steps to make sure your data is protected to a standard comparable to the PDPA.

5. Cookies

We use essential cookies to run the website and remember your language. Analytics and advertising cookies are only set after you accept them in the cookie banner. See our Cookie Policy.

6. How long we keep it

• Enquiries and submissions: up to 24 months after our last contact with you.
• Newsletter: until you unsubscribe.
• Server logs: up to 12 months.

After that, we delete or anonymise the data unless the law requires us to keep it longer.

7. How we protect it

The website uses encrypted HTTPS connections, and access to personal data is limited to staff who need it. If a personal data breach occurs, we will notify the Personal Data Protection Commissioner and, where the breach is likely to cause you significant harm, inform you without undue delay, as required by the PDPA.

8. Your rights

Under the PDPA you may ask to access a copy of your personal data, correct it, withdraw your consent, limit how we use it for direct marketing, and, where technically feasible, have it transmitted to another organisation. To make a request, email info@go-makan.com with the subject "Personal Data Request". We will respond within 21 days.

If you are not satisfied with our response, you may lodge a complaint with the Personal Data Protection Commissioner of Malaysia.

9. Children

Go Makan is not intended for children under 13 and we do not knowingly collect their personal data. If you are under 18, please ask a parent or guardian before sending us your details.

10. Contact and changes

Questions about this policy can be sent to our Data Protection Officer at info@go-makan.com. This policy is available in English, Bahasa Melayu and Chinese. If there is any inconsistency, the English and Bahasa Melayu versions prevail. We may update this policy and will show the new date at the top of this page.